Privacy Policy

At Fresh Wave Cleaning and Home Watch Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website or services.

1. Information We Collect

We may collect personal information such as:

Name, address, phone number, and email

Payment information (processed securely via third-party providers)

Details about your property or service requests

We collect this information only when voluntarily provided by you (e.g., booking a service, contacting us, subscribing to updates).

2. How We Use Your Information

Your information is used to:

Schedule and provide cleaning services

Communicate with you about appointments, updates, or promotions

Process payments securely

Improve our website and services

We do not sell, trade, or share your personal information with third parties for marketing purposes.

3. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

Improve site functionality and user experience

Analyze website traffic

Remember user preferences

You can disable cookies in your browser settings, though this may affect website functionality.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee complete security.

5. Third-Party Services

We may use third-party service providers (e.g., payment processors, email services) to help run our business. These providers only use your information as necessary to perform services on our behalf and are required to maintain confidentiality.

6. Your Rights

You may request:

Access to your personal information

Correction of inaccurate information

Deletion of your information (subject to legal or contractual obligations)

To exercise these rights, contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.