Terms & Conditions
Welcome to our website. By accessing or using this site and our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Services Provided
Fresh Wave Cleaning and Home Watch Services offers residential, commercial, short-term rental, and specialty cleaning services. Service descriptions on the website may change or be updated at any time without notice.
2. Scheduling & Appointments
Appointments must be booked in advance through our website, phone, or email.
We reserve the right to reschedule or cancel a service due to emergencies, unsafe conditions, or circumstances beyond our control.
Clients are responsible for providing accurate access instructions to the property.
3. Pricing & Payments
All prices are based on the size, condition, and needs of the property.
Quotes provided online or by phone are estimates; final pricing may be adjusted based on the actual condition at the time of service.
Payment is due at the time of service unless other arrangements are made.
Accepted payment methods: [List methods—cash, card, Zelle, etc.].
4. Cancellations
Clients must cancel or reschedule at least 24 hours before the appointment.
Same-day cancellations may result in a fee of [insert amount or %].
No-show appointments may be charged in full.
5. Satisfaction Guarantee
We aim to provide high-quality work. If you are unsatisfied with a service, please notify us within 24 hours, and we will return for a correction at no additional cost. Refunds are not offered for completed services.
6. Access & Safety
Properties must be safe and accessible for our cleaners.
We may refuse service if conditions are hazardous, unsanitary, or outside the scope of standard cleaning.
Pets must be secured during the cleaning appointment.
7. Damage & Liability
We take care to avoid damage. If accidental damage occurs, notify us within 24 hours with photos and details.
We are not responsible for items that were already broken, loose, or improperly installed.
We are not liable for lost or misplaced items unless negligence can be proven.
8. Client Responsibilities
Clients agree to:
Declutter surfaces and floors prior to service when possible.
Inform us of fragile or high-value items.
Disclose any special cleaning requirements in advance.
9. Use of Website
All content, branding, and images on this website belong to Fresh Wave Cleaning and Home Watch Services.
You may not copy, distribute, or use our materials for commercial purposes without written permission.
10. Privacy Policy
Any personal information you provide through the website or during the booking process is kept confidential and used only for scheduling and communication. We do not sell or share your information with third parties.
11. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about these Terms & Conditions, contact us at freshwave.florida@gmail.com